Supplier email inside Chat

Isletek keeps every email to and from your suppliers inside Chat, one conversation per subject, with a team thread beside it. Only office and up see supplier email; the floor never does.

The mailbox

Isletek reads the mailbox your shop connected. It keeps only emails from or to a saved supplier; anything else is left alone. A supplier added later gets its earlier emails brought in.

The queue

The queue has three tabs: Waiting on us, Waiting on them and Done this week. Each row shows the supplier, the subject, its files and who has it. You can see everyone's conversations, yours, or nobody's. Press Done when a conversation needs nothing more.

One email and its conversation

Open a conversation to read its emails in order. Invoices Isletek read show their lines and anything to resolve. The team thread beside it is where you talk about it with your colleagues, add to-dos and files. You can give the conversation to a person and label it. Mark unread from here brings an email back as new.

The composer and the signature

Reply, reply to all, forward, or write a new email. The email goes from the shop's own mailbox. Your shop's signature is added; the shop admin sets it. Saved replies keep the words you send often.

Undo and sending later

After you send, you have a few seconds to press Undo. The arrow beside Send can hold it until after Shabbat, or for the next morning. Near Shabbat Isletek asks whether to send now or after Shabbat. Send now sends a held email at once; Retry sends a failed one again. Tick "If no reply by …, remind me" and Isletek reminds you if the supplier hasn't replied.

Scam checks

Isletek reads every incoming email for signs of a payment scam, such as new bank details or a sender that looks like your supplier but isn't. A flagged conversation shows a warning. Call the supplier on the number you already have before paying, then record whether the new details are real or fake.