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Business

Bag lookup: a forgotten bag

In this page

Bag lookup finds whose bag was left at the counter. Scan a few things from the bag, and the tills answer with the sales that rang them. It is for the office and up, since a sale's customer and basket are the shop's business.

Bag lookup waiting for a barcode, with the tills' sales from today and yesterday.
Bag lookup waiting for a barcode, with the tills' sales from today and yesterday.

Scan the bag's products

Scan three or four things from the bag, one after another. You can also type or paste the barcodes. Up to eight scans count. Each scan shows as a chip with the product's name, or "not on the till" if the till doesn't know it. Press × on a chip to take it away.

Choose how far back

The span starts at today and yesterday. Pick a longer span, up to 90 days, if the bag has been waiting.

The sales that rang them

The sales that rang most of your scans come first, newest next. Each sale shows:

  • the time and the till

  • who served

  • the account customer and their phone, when the sale was rung to an account

  • the total and the basket, with your scanned lines marked Scanned

Look again

Every new scan asks the tills again. Press Look again to ask once more without a new scan.

When it can't answer

Bag lookup reads the tills through the shop PC. If the shop PC is off or needs an update, the page says so. It is the Bag lookup app in the Marketplace; while the app is off, the scan field can't be used.

Didn't find it?

Ask the shops in the open, or message Isletek privately from inside your Isletek.

Ask the shopsQuestions get answered in about an hourMessage IsletekPress Help inside Isletek · private to your shop